Paramus, NJ – The Commerce and Industry Association of New Jersey (CIANJ) and COMMERCE Magazine welcomed business leaders this week to the 4th Annual Best Practices Conference saluting innovation in the workplace.

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More than 150 executives participated in the conference which featured speeches from Don Sebastian, president of the New Jersey Innovation Institute; Peggy Boyce, president of Ladies of Laughter, Inc.; and Tim Hogan, president of Bayshore Hospital, which is part of the Hackensack Meridian healthcare system.

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Best Practices Awards were given to company and business leaders selected by a blue-ribbon panel of judges assembled by CIANJ. The association represents more 900 corporate members and works to advance free market principles.

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COMMERCE Magazine Editor Miles Epstein asked business executives to share thoughts on the winning strategies they use to distinguish their businesses in the marketplace. Their comments were compiled into the Best Practices Guide. This year’s edition contained advice from 100 chief-executive-officers, managing partners and business owners. The guide also featured comments from industry leaders who were showcased in earlier issues of COMMERCE Magazine. These industry leaders were also honored at the conference.

 

Among the winning entries was Decusoft CEO, Bob Laurenzo, who discussed his firm’s proprietary implementation method and white glove customer service. “We don’t just make software; we add measurable business value,” said Laurenzo. “For us, it’s about delivering a superior product and the exceptional people that come with it. Our VIP Accessibility policy yields outstanding success by ensuring that every customer-facing Decusoft employee is a phone call away, and intimately familiar with customers’ individual business requirements. To ensure a smooth continuum of care, the team who installs the software stays with the customer from start to finish – a customer-focused model that our clients have come to appreciate just as much as the software itself. The result? Customer retention rates that exceed 90%,” he added.

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Judges included: Dennis Bone, director of the Feliciano Center for Entrepreneurship at Montclair State University, Debbie Hart, president of BioNJ, Lori Matheus, senior vice president at New Jersey Economic Development Authority, Dean Paranicas, president and CEO of the Healthcare Institute of New Jersey, our own Anthony Russo, president of CIANJ, Siamack Shojai, dean of the Cotsakos College of Business at William Paterson University and Rob Stramara, chief operating officer at the New Jersey Manufacturing Extension Program, Inc.

2017 Company Winners

2017 Company Winners

 

Atlantic Health System

Bank of America

Bayshore Family of Companies

Berkeley College

Boswell Engineering

Castle Windows

Connell Foley LLP

Corporate Ladders

Decusoft

Delta Dental of New Jersey

Dotcom Distribution

Garden State Wine Growers Association

Grassi & Co.

Hackensack Meridian

Holy Name Medical Center

Inserra Supermarkets

Jersey Central Power & Light

Lakeland Bank

MedWise Insurance Advocacy, MedWise Billing Inc.

New Jersey Innovation Institute

New Jersey Institute of Technology

Plast-O-Matic Valves

PSEG

QualCare

Ramapo College of New Jersey

Smolin, Lupin & Co., P.A.

Saint Peter’s Healthcare System

Stockton University

SUEZ

Terrie O’Connor Realtors

The College of New Jersey

Trinitas Regional Medical Center

Valley Health System and The Valley Hospital

WithumSmith+Brown, PC

XSolutions Consulting Services, LLC

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For additional information contact:

Diane Walsh
Executive Vice President of Communications and Programs
Direct: (201) 368-2100
Email: dwalsh@cianj.org